Spero-ai
Complaints Intelligence · Triage → Assignment → Department Ownership → Draft Response (Demo v6)
Unassigned Complaints Queue
Triage View
Intelligence Summary
Workflow-safe AI: assist, propose, draft. Human controls final action.
Untriaged
Total Submissions
30
Inbound reports awaiting triage.
Issue Categories
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Distinct issue types detected.
Unique Locations
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Operational sites to address.
KPI Exposure
—
Subtle flag for older items.
Narrative
This demo simulates AI triage, controlled assignment, and human-reviewed draft responses. It does not send messages.
Draft responses are generated per unique reporter (one email per person) within the active department view.
AI Proposed Assignments
Review, reclassify if required, then confirm. (Human-in-the-loop)
Tip: “Run Assignment” mirrors Task Manager behaviour — AI proposes routing, a user confirms the change of ownership.